Issue 34

One Approach to Building an Adaptable Team

Table of Contents

Opening Salvo

Staying in your lane might feel safe, but it won’t take you far. The most valuable employees aren’t just specialists, they’re adaptable, cross-functional thinkers who understand how different parts of the business connect. And yet, many organizations still operate in rigid silos, limiting both employee growth and organizational agility.

HR teams should be championing cross-functional development, AND employees also need to take charge of their own learning. Want to level up your career? Step outside of your comfort zone. Seek out projects that push your skill set. Build relationships beyond your immediate team.

Cross-functional experience isn’t just a “nice-to-have,” it’s a necessity for future-proofing careers and organizations alike. The question isn’t whether employees should expand their skill sets, it’s whether organizations will give them the space to do so.

Practical Personas (with a tinge of hyperbole)

The best way to prepare for future leadership roles isn’t always a promotion, I actually think it’s exposure. Employees who work across different teams gain critical problem-solving skills, a broader business perspective, and stronger adaptability.

  • The Silo Enforcer: They discourage collaboration and keep teams isolated. Knowledge stays locked in individual departments, and employees miss out on development opportunities.

  • The Surface-Level Connector: They encourage cross-functional interactions but only in the form of one-off meetings or forced team-building exercises, nothing meaningful.

  • The Mobility Advocate: They create real opportunities for employees to work on cross-functional projects, take on stretch assignments, and gain exposure to different areas of the business.

Here’s What to Consider:

  • Encourage Temporary Assignments: Let employees explore short-term roles in other departments to develop new skills.

  • Create Mentorship Networks: Pair employees with leaders from different teams to expand their knowledge and connections. 

  • Remove Bureaucratic Barriers: Make it easy for employees to apply for internal roles without fear of retaliation or manager resistance.

Did You See This?

Gen Z's Degree Dilemma: Navigating Careers in an AI-Driven World

Gen Z job seekers are entering a workforce transformed by AI, where traditional educational credentials are increasingly questioned. Many feel their college degrees no longer hold the value they once did, leading to concerns about their preparedness in an AI-driven job market.​

  • Nearly 50% of Gen Z job seekers believe AI adoption has rendered their college education irrelevant.

  • Approximately 33% of millennials share this sentiment.

  • The trend of deemphasizing college degree requirements in job postings contributes to this perception, with half of Gen Z viewing their degrees as a waste of time and money.

Linsey Fagan, Indeed’s Senior Talent Strategy Advisor, emphasizes the importance of AI literacy:​ “For any organization to succeed with AI, every single employee needs to have a basic understanding of AI and how their company uses it.” 

She advocates for leaders to assess their teams, listen to individual needs, and support their development in adapting to AI technologies.​

To bridge the gap between AI advancements and employee preparedness:

  • Implement AI training programs that are accessible to all employees, regardless of their role or tenure.

  • Encourage continuous learning by providing resources and time for employees to explore and understand AI tools relevant to their work.

  • Foster a culture of adaptability, where questioning and learning about AI is supported and encouraged.

  • Assess and update job requirements to reflect the evolving skills landscape, ensuring that qualifications align with current and future job demands.

By proactively addressing these areas, organizations can empower their workforce to thrive in an AI-integrated environment.​

The Strategic Rise of CHROs: From HR Leaders to Boardroom Advisors

Talent Management 101 (TM101)

Talent Mobility: Part 2

While traditional career advancement often follows a vertical path, cross-functional development offers employees a broader perspective, strengthening problem-solving skills and organizational knowledge.

What Is Cross-Functional Development?

Cross-functional development involves giving employees opportunities to gain experience in different departments or business functions, either through project work, rotations, or lateral moves.

Benefits of Cross-Functional Development

  • Expands Skill Sets: Employees develop new expertise beyond their current roles.

  • Increases Collaboration & Innovation: Exposure to different teams fosters fresh ideas and stronger internal networks.

  • Prepares Future Leaders: Leaders with broad business exposure make better strategic decisions.

How Organizations Can Implement It

  • Job Rotations & Stretch Assignments: Allow employees to take on projects outside their immediate roles.

  • Mentorship Across Functions: Pair employees with leaders in different departments.

  • Encourage Internal Applications: Create a culture where lateral moves are celebrated, not discouraged.

Cross-functional development builds a more adaptable, innovative workforce ready for future challenges.

The Plug

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  • Improve Organizational Culture: Providing insights and solutions to create a positive, high-performing work environment.

  • Increase Business Growth: Aligning talent management practices with business goals to drive innovation and growth.

  • Strengthen Collaboration: Facilitating team cohesion through CliftonStrengths-based coaching and development.

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